1786 PD, Den Helder
Tel: +31 (0)22 361 11 20
Personal data we process
Multimetaal processes your personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data we process:
- First and last name
- Telephone number
- E-mail address
- IP address
- Location data
- Data about your activities on our website
- Internet browser and device type
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors who are under 16 years of age – unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be aware of their children’s online activities in order to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at email@example.com, and we will delete this information.
Current functionalities of website
The Multimetaal website uses various functionalities that store your (personal) data. Special tracking techniques show from which location you visit our website. In addition, the information you send via the contact form is processed in our system so we can keep you informed of new developments. To ensure the security of your data, we apply a technique that remembers your IP address when you have made three attempts to log in to the CMS. The IP address is then blocked.
For which purpose and on which basis we process personal data
Multimetaal processes your personal data for the following purposes:
- Sending our newsletter and/or advertising leaflet
- Calling or emailing you if this is necessary in order to carry out our services
- Informing you about changes to our services and products
- Multimetaal analyzes your behavior on the website in order to improve the website and customize the products and services to your preferences.
Multimetaal does not make decisions about matters that can (significantly) affect people, based on automated processing. These are decisions made by computer programs or systems, without a person (such as a Multimetaal employee) being involved.
How long we store personal data
Multimetaal does not keep your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
- Google Analytics, retention period of 26 months
- Limit Login Attempts, no retention period
Sharing personal data with third parties
Multimetaal only provides information to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Viewing, correcting or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Multimetaal and you have the right to data portability. This means that you can submit a request to us to send the personal data we have on you in a computer file to you or another organization specified by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your permission or to object to the processing of your personal data to firstname.lastname@example.org. To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Multimetaal would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the “Autoriteit Persoonsgegevens”. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Multimetaal takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or via email@example.com.